Contractors on job sites, store managers on the floor and a warehouse office that needs a real phone. TechCore sets up VoIP for the way Mt. Juliet businesses actually work, and phones are free when you sign up for our IP phone service.
Can a Mt. Juliet business replace its old phone lines with VoIP?
Yes. TechCore moves Mt. Juliet businesses off traditional copper phone lines and onto VoIP from its Smyrna office at 106 Enon Springs Rd E. Calls run over your internet connection, your numbers usually come with you, and employees can answer on a desk phone, a computer or the mobile app on their cell.
We are roughly 19 miles from Mt. Juliet by car. A technician comes out to install phones, check the network in the store or warehouse and train staff, and later routing changes are usually handled remotely.
Serving office106 Enon Springs Rd E, Smyrna, TN 37167
Phone(615) 237-5700
DistanceAbout 19 miles from Smyrna by car
Good forStorefronts, field crews, warehouse offices
Made for work away from a desk
Phone features Mt. Juliet teams use
Plenty of people here never sit at a desk. The phone system should reach them anyway.
Mobile app for field crews
Contractors and service techs answer and return calls with the company number from their cell, on a job site or in the truck.
One system for several sites
A Mt. Juliet store and a Lebanon or Hermitage location share extensions and routing, so calls transfer between them.
Off the copper lines
Aging traditional lines replaced with VoIP, with your existing numbers ported over in most cases.
Routing that spares the register
Callers pick sales, service or the manager, so a cashier is not pulled off the counter for every ring.
A line for the dock office
Shipping and receiving gets its own extension or ring group so drivers and vendors reach the right desk.
Schedules by shift
Routing changes automatically for opening, closing and weekend hours.
Mt. Juliet specifics
From Providence storefronts to Beckwith Road docks
Shops and restaurants around Providence Marketplace need the phone answered without slowing down the line at the register. Contractors and home-service companies based in Mt. Juliet spend the day across Wilson and Davidson counties. Warehouses in the Beckwith Road and Golden Bear Gateway area take calls from carriers and vendors on a dock where nobody sits still. Many of these businesses still pay for copper lines that are being retired and getting more expensive to keep.
With VoIP, the store, the trucks and the warehouse office all ring from the same system. Locations in Lebanon, Hermitage or Nashville can join it, and our Smyrna team installs at each one.
We inventory current phone lines, numbers and who needs to answer where.
2
Test the connection
Your internet and network are checked to carry voice, warehouse areas included.
3
Port and install
Numbers move over on a planned date while desk phones and apps are set up.
4
Train the crew
Staff in the office, on the floor and in the field learn the app and transfers.
Common questions
Questions we hear a lot
Our crews are in the field all day. Can they still answer the main line?
Yes. With the mobile app, a call to the main number can ring office phones and crew cell phones together, and outgoing calls show the business number instead of a personal one.
We still have copper phone lines. Why move now?
Traditional copper lines are being retired and are getting more expensive to keep. Moving to VoIP on your own schedule avoids a rushed change later, and in most cases you keep your existing numbers.
Can our Mt. Juliet store and Lebanon location share one phone system?
Yes. Both sites can sit on one system with extension dialing, so staff transfer a caller to the other store with a few buttons.
What happens to calls if the store's internet goes down?
Desk phones go quiet until the connection is back. Calls can be set to forward to managers' cell phones or another number in the meantime, and a store that cannot miss calls can add a backup internet connection.
How is a Mt. Juliet phone system priced?
By the number of users, phones and locations and the features you choose. Phones are free when you sign up for TechCore IP phone service, and the rest goes in a written proposal after we review your call flow.
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
Missy H.Google review, 5 stars
★★★★★★★★★★
Richard and Riley went the extra mile to make all our tech stuff work on our phones. They did a great job.
Colie R.Google review, 5 stars
★★★★★★★★★★
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
