Request service
For an existing Turner Security or TechCore system. Need something new? Use the proposal request instead.
4.6 out of 5 on Google
- Smyrna (Nashville & Middle TN)106 Enon Springs Rd E
Smyrna, TN 37167(615) 237-5700Call now Smyrna (Nashville & Middle TN) office - Chattanooga5959 Shallowford Rd, Suite 541
Chattanooga, TN 37421(423) 344-3787Call now Chattanooga office
Service request
Tell us where the system is, what's going on and how to reach you.
For an emergency, call us now: Nashville (615) 237-5700 or Chattanooga (423) 344-3787.
Get the right tech to you faster
- The address where the system is installed
- Which system or device has the problem
- What you are seeing and when it started
- The best phone number to reach you today
For an emergency, call us now: Nashville (615) 237-5700 or Chattanooga (423) 344-3787.
Call or visitPrefer to call?
Smyrna office (Nashville & Middle TN)
106 Enon Springs Rd E, Smyrna, TN 37167
Get directions to the Smyrna (Nashville & Middle TN) office (opens in a new tab)Chattanooga office
5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421
Get directions to the Chattanooga office (opens in a new tab)Questions
What systems can I request service for?
Security and alarm systems, security cameras, access control, fire alarms, live video monitoring, mobile camera trailers, business IT and networks, phones and computers installed or supported by Turner Security or TechCore.
Can you fix the problem without a site visit?
Often, yes. Our help desk resolves many issues remotely. When a visit is needed, we can often schedule service the same day you call.
Is there an emergency option?
Yes. Mark the request as an emergency on the form, or call your local office directly. Emergency rates may apply.
Is this form for new systems?
No. This form is for existing systems. For a new system or an upgrade, use the proposal request instead.
Five-star reviews from real customers
I recently called to reschedule an appointment. Madison was very pleasant and efficient. I appreciate her professionalism and she was eager to meet my scheduling needs.
We have been with Turner Security for over 10 years. This company is a trusted leader in the industry. Their staff is not only friendly but also highly skilled, TJ in particular. TJ goes above and beyond to answer any questions and resolve any issues. I highly recommend Turner Security.
I spoke with a gentleman named TJ today. In spite of me not having all the information available to properly communicate and identify the issue, he patiently walked me through steps to identify and troubleshoot one of our doors we were having issues with. The issue ended up not having anything to do with a Turner Security device but through process of elimination, he helped me find a solution to the issue. TJ was genuinely patient, friendly, and professional and I feel like he went above and beyond to help me resolve the issue.