Keep the server your business depends on updated, backed up and running, with a local team to troubleshoot problems and plan the replacement before it fails.
Server support means someone is responsible for keeping your server healthy: installing updates, watching storage and performance, confirming backups run, fixing user and permission problems and troubleshooting when something stops working. It also means planning ahead for replacement or migration.
TechCore provides server support for small and mid-sized businesses in Middle Tennessee and Chattanooga. We work on servers we installed and servers someone else set up, starting with a review of what you have and what condition it is in.
CoversTroubleshooting, updates, backup checks
Works onServers we installed or inherited ones
Plans forCapacity, replacement and migration
OfficesSmyrna (Nashville area) and Chattanooga
What we support
Your server, maintained and watched
Servers rarely fail without warning. Regular care catches most problems early.
Server troubleshooting
Diagnosis and repair when the server is slow, unreachable, throwing errors or will not start.
Updates and maintenance
Operating system and software updates applied on a schedule that avoids business hours.
Capacity and performance
Storage, memory and performance checked so you know before the server runs out of room.
Backup verification
We confirm backups are completing and that files can actually be restored.
User and permission issues
Access problems, new users, departed users and shared folder permissions handled.
Replacement and migration planning
A clear plan and budget for when the server should be replaced or moved to the cloud.
Why it matters
When the server stops, so does the office
A server often holds the shared files, line-of-business software and user accounts your whole team relies on. An unpatched server, a backup that stopped running months ago or a drive that is almost full can turn into a full day of downtime.
TechCore keeps an eye on the basics so those problems get fixed early. Our help desk handles many server issues remotely, and a local tech comes on site when hardware needs attention.
Updates on a regular schedule
Backups checked, not assumed
Remote troubleshooting first
Replacement planned before failure
TechCore server supportMiddle TN and Chattanooga
How it works
How server support starts
1
Server review
We check the hardware, operating system, storage, backups and support status.
2
Fix urgent issues
Failed backups, missing updates and full drives get handled first.
3
Ongoing care
Updates, monitoring and backup checks on a regular schedule.
4
Plan ahead
We tell you when the server should be replaced and what the options are.
Common questions
Questions we hear a lot
How much does server support cost?
It depends on how many servers you have, what they run and whether support is part of a managed IT plan. We review your server first and give you a written proposal.
Can you support a server another company installed?
Yes. We start with a review to learn how it was set up, document it and fix any urgent problems before taking over regular support.
How do I know if our server needs to be replaced?
Warning signs include frequent slowdowns, storage that keeps filling up, hardware errors and an operating system that no longer gets security updates. A server review will tell you where yours stands.
Can server problems be fixed remotely?
Many can, including updates, permission changes, service restarts and software problems. Hardware failures and some network problems need an on-site visit.
Do you test server backups?
Yes. Backups are only useful if they can be restored, so we confirm backups complete and test restores.
Can you move our server to the cloud?
If it makes sense for your software and data, yes. We review what the server does and recommend whether cloud, a new server or a mix is the better fit.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
