Who sets up business phone systems in Franklin, TN?
TechCore, based at 106 Enon Springs Rd E in Smyrna, installs VoIP phone systems for Franklin offices and supports them after go-live. We map who should answer each kind of call, get the office network ready to carry voice, put in the desk phones, move your current numbers over and show staff how it all works.
We are about 30 miles from Franklin by car, and a technician comes to the office to install the phones and walk staff through them. Support after go-live comes from the same local help desk.
Serving office106 Enon Springs Rd E, Smyrna, TN 37167
Phone(615) 237-5700
DistanceAbout 30 miles from Smyrna by car
IncludesDesk phones, computers and the mobile app
What we install
Phones for Franklin offices
Franklin offices tend to care about how a call sounds to a client. These are the pieces we set up.
Auto attendant with a polished greeting
A clear menu and greeting so clients reach the right person or department quickly.
Mobile app for hybrid staff
Staff working from home or between meetings answer with the office number from their cell.
Routing by practice group
Callers pick a department or practice group from the menu, and that choice rings the people who handle it.
After-hours and holiday rules
Calls routed to voicemail or an on-call cell phone based on your schedule.
Voicemail to email
Messages delivered to inboxes so nobody has to dial in to check them.
A network ready for voice
Internet and switches checked and set up so calls stay clear when the office is busy.
Local fit
Phone service suited to Franklin
Professional offices in Cool Springs and downtown Franklin often still have phone systems that were installed when everyone worked at a desk all day. Now staff split time between home and the office, and calls need to follow them without clients noticing the difference. A VoIP system handles that with a mobile app and routing rules instead of call forwarding workarounds.
We also install phone systems in Brentwood, Spring Hill, Nolensville and Columbia. A firm with offices in two of those towns can share one system with extension dialing between sites.
We learn who answers what, and what callers should hear first.
2
Prep the network
Your internet and switches are checked so calls sound clear.
3
Install phones
Desk phones are installed and your numbers switch over on a date we set together.
4
Train and support
We walk staff through the system and stay available for support.
Common questions
Questions we hear a lot
What goes into the cost of a VoIP system for a Franklin office?
Headcount drives most of it: how many people need an extension, how many desk phones and how many offices join the system. The phones are free with TechCore IP phone service sign-up. After we look at your call flow and network, you get the total in a written proposal.
Can our 615 numbers move to the new system?
Usually, yes. The numbers already printed on your cards and website can normally move to the new system. We pick the switchover date with you so incoming calls are not interrupted for long.
Will clients notice when staff answer from home?
Not if it is set up well. Calls ring through the mobile app or a computer with the office number, so the caller sees and hears the same business.
Can the phone system connect our Franklin and Brentwood offices?
Yes. Both offices join the same system, so a receptionist in Franklin can transfer a caller to someone in Brentwood by extension, and the auto attendant can send callers to either building.
Do you start with a free assessment?
Yes. We look at how calls flow today and whether your internet and switches are ready for voice, then send a written proposal before anything is installed.
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
Missy H.Google review, 5 stars
★★★★★★★★★★
Richard and Riley went the extra mile to make all our tech stuff work on our phones. They did a great job.
Colie R.Google review, 5 stars
★★★★★★★★★★
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
