Who provides managed IT services for Franklin, TN businesses?
TechCore is a managed IT provider serving Franklin from our office at 106 Enon Springs Rd E in Smyrna. We run your help desk, maintain computers and network gear, apply security updates, verify backups and keep a technology plan, so your staff can focus on clients.
Franklin is about 30 miles from our Smyrna office by car. We handle most requests remotely and send a tech to your Cool Springs or downtown office when the job needs someone there in person.
Serving office106 Enon Springs Rd E, Smyrna, TN 37167
Phone(615) 237-5700
DistanceAbout 30 miles from Smyrna by car
Best fitProfessional offices without full-time IT
What is included
Managed IT for Franklin professional offices
Franklin firms tend to run on cloud apps, laptops and remote work. Managed IT keeps that setup organized and supported.
Microsoft 365 and email support
Mailboxes, shared files and accounts managed so people can find what they need and files are not shared wider than they should be.
Laptops for hybrid staff
Updates, endpoint protection and support for laptops that move between home and the office.
Verified backups for client files
We check that backups run and that client records can actually be restored.
Clean onboarding and offboarding
New staff get the right access on day one, and departing staff lose it the day they leave.
Vendor and software coordination
We deal with your internet provider and software vendors so your team is not stuck on hold.
Security updates and endpoint protection
Operating system updates and endpoint protection kept current on every computer in the plan.
Local fit
Managed IT that fits Franklin
Cool Springs has a heavy concentration of corporate and professional offices along Mallory Lane, Cool Springs Boulevard and the Carothers Parkway corridor, while downtown Franklin mixes law, finance and design firms into historic buildings on and near Main Street. Many of these offices are small teams handling sensitive client information, which makes routine maintenance and account control more important than flashy equipment.
From Smyrna we also support Brentwood, Spring Hill, Nolensville and Columbia, so a Franklin firm with a second office or remote staff in those towns can stay on one plan.
We review your accounts, devices, cloud apps, network and current support.
2
Written plan
Coverage, priorities and the monthly cost are spelled out in writing.
3
Onboarding
We document your environment, set up monitoring and fix urgent items.
4
Regular check-ins
Ongoing help desk and maintenance, with planning reviews as you grow.
Common questions
Questions we hear a lot
How is managed IT priced for a Franklin firm?
Pricing is based mostly on users, devices and what the plan covers. After an assessment we send a written proposal so the monthly cost is clear before you sign.
Do you support Microsoft 365?
Yes. We help manage accounts, email, shared files and backups in Microsoft 365, alongside the computers and network your team uses.
Most of our staff work remotely part of the week. Is that a problem?
No. Remote support works well for hybrid teams. We manage laptops wherever they are and come to the Franklin office for anything that needs hands-on work.
Can you also cover our Brentwood or Spring Hill office?
Yes. Our Smyrna team supports Brentwood and Spring Hill as well as Franklin, and multiple locations can be covered under one plan.
Do you start with a free IT assessment?
Yes. We review your accounts, devices, network and backups at no cost, then send a written proposal with what we would fix first and the monthly price.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
