A law firm needs secure email and accounts, protected file storage with tested backups, safe remote access for attorneys working outside the office, a firewall, dependable computers and phones, and help desk support when something stops working. Client files and deadlines don't wait for IT problems to clear.
TechCore provides managed IT, Microsoft 365, backups, network security, business phones and help desk support for firms across Nashville, Middle Tennessee, Chattanooga and North Georgia, from offices in Smyrna and Chattanooga.
Best forFirms without full-time IT staff
IncludesHelp desk, Microsoft 365, backups, firewall
Also coversSecure remote access and business phones
SupportRemote first, on-site in Middle TN and Chattanooga
Common problems
The IT problems we see in law firms
Firms run on email, documents and phones. These are the areas we take care of.
Email and account security
Microsoft 365 setup and management with multi-factor sign-in, so a stolen password alone isn't enough to sign in.
Working away from the office
Secure remote access so attorneys and staff can reach files from home or court without leaving the network open.
Client files you can't lose
Backups for servers, shared files and cloud data, checked regularly and tested so files can be restored.
Network and firewall
We set up and maintain firewalls, keep guest Wi-Fi separate and control which users and devices can reach firm systems.
Phones that follow you
Business phone systems that ring desk phones and mobile apps, with call routing for reception.
Help when something breaks
One place for attorneys and staff to call or email about printers, scanners, passwords and everyday IT problems.
One team for the whole firm
Less time on IT, more time on cases
Most firms don't need a full-time IT department. They need someone who knows the network, the accounts and the software, answers when something stops working, and keeps security settings and updates current.
We start by documenting your setup, then take ongoing responsibility for maintaining it, including adding and removing accounts as people join and leave the firm.
One number for every IT question
Multi-factor sign-in on email and accounts
Backups checked, not assumed
Accounts turned off as soon as you tell us
TechCore business ITSmyrna and Chattanooga
How it works
How we get started
A clear onboarding planned around your calendar.
1
Assessment
We review your computers, network, accounts, phones, backups and current support.
2
Plan
You get a written plan with what to fix first and what ongoing support covers.
3
Onboarding
We document everything, set up monitoring and schedule changes around your calendar.
4
Ongoing support
Help desk, maintenance and regular check-ins as your firm grows.
Common questions
Questions we hear a lot
Do you support our practice management or document software?
We support the computers, network, servers and accounts it runs on and work with your software vendor when an issue is inside the application.
Can attorneys work securely from home or court?
Yes. We set up secure remote access and multi-factor sign-in so files can be reached outside the office without opening up your network.
Can you move our firm to Microsoft 365?
Yes. We plan and handle moves to Microsoft 365 for email, files and accounts, and manage it afterward.
What happens to a departing employee's access?
As soon as you let us know, we turn off their accounts and remote access and hand their email and files to the right person.
How much does managed IT cost for a law firm?
It depends on the number of users and devices and what the plan covers. We quote after a free assessment so the cost is clear before you start.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
