What IT services does a manufacturing company need?
A manufacturer needs a network that reaches the whole building, servers and backups that protect production and order data, firewalls that keep office and shop floor systems apart, and help desk support for the people who use them every shift. When any of those fail, orders, shipping and scheduling stop with them.
TechCore provides managed IT, networking, Wi-Fi, firewalls, servers, backups and business phones for manufacturers across Nashville, Middle Tennessee, Chattanooga and North Georgia, from offices in Smyrna and Chattanooga.
Best forPlants and shops without full-time IT staff
CoversOffice, shop floor, warehouse and shipping
IncludesNetwork, Wi-Fi, firewalls, servers, backups, help desk
SupportRemote first, on-site in Middle TN and Chattanooga
Common problems
The IT problems we see in manufacturing
Plants have a mix of office computers, shop floor terminals and equipment that all depend on the same network. These are the areas we take care of.
Wi-Fi that drops on the floor
Metal racking, machinery and long distances cause dead spots. We plan and install access points so scanners, tablets and terminals stay connected.
Office and floor on one flat network
When every device shares one network, one infected computer can reach everything. We set up firewalls and separate networks for office, production and guests.
Aging servers running key software
Many plants rely on one old server for ERP, inventory or scheduling. We maintain it, monitor it and plan its replacement before it fails.
Backups nobody has tested
We set up backups for servers and shared files, check that they run, and confirm the data can actually be restored.
Shared shop floor computers
Computers used by several people across shifts need updates, protection and quick replacement. We supply, set up and support them.
Phones across a large building
Business phone systems with extensions for the office, floor and dock so calls reach the right person without walking the building.
One team for the whole plant
IT that works on every shift
Most manufacturers don't need a full-time IT department. They need someone who knows the network, the servers and the software, answers when something stops working, and plans upgrades before old equipment causes downtime.
We start by documenting what you have, from the internet connection to the shop floor computers, then take ongoing responsibility for keeping it maintained and secure.
One number for every IT question
Network and Wi-Fi planned for the whole building
Backups checked, not assumed
Upgrades planned before equipment fails
TechCore business ITSmyrna and Chattanooga
How it works
How we get started
A clear process so production isn't interrupted.
1
Assessment
We walk the building and review your network, servers, computers, accounts and current support.
2
Plan
You get a written plan with what to fix first and what ongoing support covers.
3
Onboarding
We document everything, set up monitoring and schedule changes around your production hours.
4
Ongoing support
Help desk, maintenance and regular check-ins as your plant grows.
Common questions
Questions we hear a lot
Can you work around our production schedule?
Yes. We plan changes like network upgrades and server work ahead of time and schedule them to limit disruption to production.
Can you fix Wi-Fi dead spots in a warehouse or plant?
Yes. We review where coverage drops and plan access point placement for the building, including areas with racking and machinery.
Do you support our ERP or production software?
We support the servers, computers and network it runs on and work with your software vendor when an issue is inside the application.
Do you install network cabling?
Yes. Network cabling, switches, firewalls and access points are part of our networking services.
How much does managed IT cost for a manufacturer?
It depends on the number of users and devices, servers and what the plan covers. We quote after a free assessment so the cost is clear before you start.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
Richard really helped us out when we had issues with our fire monitoring at our box plant.
