An outsourced IT department for Chattanooga-area businesses, run from our local office on Shallowford Road, with help desk, maintenance, backups and planning in one plan.
Who provides managed IT services in Chattanooga, TN?
TechCore provides managed IT services from our local office at 5959 Shallowford Rd, Suite 541, in Chattanooga. We take ongoing responsibility for your help desk, computer and server maintenance, security updates, backup checks and technology planning, so one local team owns your IT instead of a rotating list of vendors.
From Chattanooga we support businesses in East Ridge, Hixson, Ooltewah, Collegedale, Signal Mountain, Soddy-Daisy, Red Bank and Cleveland, plus Fort Oglethorpe, Ringgold and Dalton in North Georgia. Most requests are fixed remotely, and our techs come on site when the work needs it.
Local office5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421
Phone(615) 237-5700
Service areaHamilton County, Cleveland and North Georgia
Plan coversHelp desk, monitoring, updates, backups, planning
What the plan covers
Managed IT for Chattanooga-area businesses
From a single office to several sites around Hamilton County, these are the parts of IT we keep under control every month.
Help desk for your whole team
One number and email for password resets, printer trouble, software questions and everyday problems.
Device monitoring and updates
Computers and servers watched for full drives, failed updates and warning signs before they stop work.
Backups tested with real restores
We confirm backups run and that files actually come back, instead of assuming they work.
Onboarding and offboarding
Accounts, email, devices and access set up for new staff, and shut off cleanly when someone leaves.
Security basics kept current
Updates, firewall care and account hygiene handled on a schedule, with network security projects available from the same team.
Budget and upgrade planning
A running list of aging equipment and what to replace next, so upgrades are planned instead of emergencies.
Local team
A managed IT provider with a Chattanooga office
When you call, you reach a local team that knows your setup, and service can often be scheduled the same day you call. Businesses across Hamilton County, Cleveland and North Georgia are supported from the Shallowford Road office.
TechCore is the business IT company behind Turner Security, with the same owners and offices. Your network, computers, phones, cameras and door access can be supported by one local company instead of several vendors.
Local office on Shallowford Road
Same-day scheduling often available
Every device and account documented
IT and security from one company
Chattanooga office 5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421 (615) 237-5700Call now Chattanooga office
How it works
How Chattanooga businesses get started
1
Review your setup
We look at your users, devices, network, accounts and whoever supports them today.
2
Agree on coverage
You get a written plan that spells out what is covered and what we fix first.
3
Onboard and document
Monitoring goes in, urgent problems get fixed and your setup is written down.
4
Ongoing support
Help desk, maintenance and regular check-ins, with a plan for what to upgrade next.
Common questions
Questions we hear a lot
What affects the cost of managed IT for a Chattanooga business?
The biggest factors are how many users and devices you have, how many locations, and what the plan covers. We review your setup first and put the monthly cost in a written proposal before you commit.
Do you have an office in Chattanooga?
Yes. Our Chattanooga office is at 5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421, and it supports businesses across Hamilton County, Cleveland and North Georgia.
What is the difference between managed IT and break-fix support?
With managed IT, one team is responsible for keeping your systems healthy every month: monitoring, updates, backups and planning. Break-fix means paying per problem after something has already stopped work. Our managed IT vs. break-fix guide compares the two.
Do you support businesses in North Georgia?
Yes. From Chattanooga we support Fort Oglethorpe, Ringgold and Dalton, along with Chattanooga-area towns on the Tennessee side.
Does managed IT include our network and phones?
Managed IT covers maintenance and support for computers, servers and network equipment. Network security projects and VoIP phone systems are available alongside the plan, from the same team.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
