Ongoing IT support for Cleveland and Bradley County businesses, from the front office to the plant floor, provided by the TechCore team in Chattanooga.
Who provides managed IT services in Cleveland, TN?
TechCore provides managed IT for Cleveland businesses from our office at 5959 Shallowford Rd, Suite 541, in Chattanooga. We handle your help desk, maintain servers, computers and network equipment, keep updates current, test backups and plan replacements before old equipment fails.
Cleveland is about 20 miles from our Chattanooga office, up I-75. Our techs resolve what they can remotely and drive over when a server, workstation or network closet needs someone on site.
Serving office5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421
Phone(423) 344-3787
DistanceAbout 20 miles from Chattanooga
StrengthServers, older systems, office and plant
What we look after
Managed IT for Cleveland businesses
Many Cleveland companies run equipment and software that has been in place for years. Managed IT keeps it working and plans what replaces it.
Server care and patching
File and application servers monitored, updated and kept healthy so production and billing stay up.
Plant floor and office support
Shop floor workstations and office computers supported by the same help desk.
Tested backups and recovery
We confirm backups run and test restores so a failed drive does not stop work.
Planned replacements
Aging servers and computers tracked so upgrades are scheduled around your production calendar.
Help desk for every shift
One point of contact for office staff, supervisors and managers when something stops working.
Local fit
Managed IT that fits Cleveland
Cleveland is the Bradley County seat and has one of the strongest manufacturing bases in the region, along with Lee University, healthcare offices and retail along Keith Street and Paul Huff Parkway. Manufacturers and distributors here often depend on a server or a piece of software that has quietly run for a decade, and the risk is that nobody has checked the backup or planned for its replacement.
The same Chattanooga crew supports Ooltewah, Charleston, Calhoun and McDonald, as well as Dalton across the Georgia line, so companies with sites in more than one of those towns can be covered together.
Servers watched and patched
Backups tested with real restores
Office and plant on one help desk
Replacements planned ahead
Chattanooga office 5959 Shallowford Rd, Suite 541, Chattanooga, TN 37421 (423) 344-3787Call now Chattanooga office
How it works
Getting started in Cleveland
1
Look at what you run
We review servers, computers, network, accounts and any legacy software.
2
Set priorities
A written plan that covers support and names the riskiest items first.
3
Stabilize
Monitoring goes in, backups are verified and urgent fixes are made.
4
Keep it running
Help desk, maintenance and planning reviews on an ongoing basis.
Common questions
Questions we hear a lot
What does managed IT cost for a Cleveland company?
It depends on the number of users, servers and devices, how many sites you have and what the plan covers. We assess first and send a written proposal with the monthly cost.
We have an old server that runs our production software. Can you support it?
Yes. We monitor and maintain older servers, make sure they are backed up, and help you plan a replacement on a schedule that works for your operation.
Do you send techs to Cleveland?
Yes. Our Chattanooga office is about 20 miles away. Many issues are fixed remotely, and a tech comes to your Cleveland site when hands-on work is needed.
Can you support our office in Dalton or Ooltewah too?
Yes. Our Chattanooga team supports businesses across Bradley and Hamilton counties and nearby North Georgia, and several locations can share one plan.
We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!
Karen M.Google review, 5 stars
★★★★★★★★★★
TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.
MOV Ministry Men of ValorGoogle review, 5 stars
★★★★★★★★★★
I am a manager for 4 locations of Express Employment Professionals and we've recently used TechCore for our phone service. Our installation was easy and fast! Jamie and Alex took extra care to make sure all of our needs were met in each office, they had everything installed and running on the same day and Alex has been incredibly helpful for any changes we've needed with staff changes. I would highly recommend TechCore's phone and networking service.
